To build the buzz, in September Google began the process of releasing the eagerly awaited Wear OS 5 update for both the Pixel Watch original model and the Pixel Watch 2. That update was supposed to contain a number of new features and improvements that were to enhance the usage of the application. But, as is often the case with OS updates, users complained of major problems within days of the release.
Pixel Watch 2 Users Left in the Dark Wear OS 5 Update Put on Hold
Some of the users complained Guinea pig developers: IOS 8 deleted my save files, my apps have crashed, my iPad is very slow, my iPad froze, my iPad got the crunching sound on the home screen and got a black screen after trying to update the new IOS. This bug not only impacted routine on-screen usage but also created doubts along the update procedure. Those that were affected report that they can no longer access their watches at all, thus losing a lot of the interactions they could perform with the device.
Considering these mounting complaints, Google has come out in the open to announce that the release of Wear OS 5 update is on hold. The tech giant agreed with the problem and also informed that they are trying their best to find what has caused the problem. Therefore, users are recommended not to apply the update until the problem has been resolved.
It is bad news for Pixel Watch owners who waited in anticipation for the new features, although, the fact that Google reacted quickly know the harm of releasing unstable and buggy updates. It can be said that the company has been addressing these concerns effectively, and many people expect that the company will come up with the solution to the aforementioned challenges shortly.
Meantime, users can continue to use their wearables with none of the issues being offered in the Wear OS 5 update. Google has advised affected users to monitor other communication channels for more information and the ongoing status of the issue fix.
Google Suspends Wear OS 5 Update Amid User Complaints
However, the website GSM from India mentioned that Google was quite quick to address the problems connected with Wear OS 5 update for Pixel Watch and Pixel Watch 2. It was on September 26 that the tech giant decided to pause the rollout process when many users complained that their devices would freeze on a blank screen. Yet, this crucial announcement has only just recently been made.
This delay in communication has however lead to frustration especially because the users expected transparency of the matters as soon as they arose. Well, Google’s response was rather satisfying and came timely, however, the companys ‘s failure to post updates to their official platforms regarding customer support and interaction was concerning. Consumers want an amount of interaction that corresponds to an emergency.
Thus, after weeks or even months of silence, Google is now responding to the Pixel Watch support pages and trying to calm down users affected by the problem. The company has now centered itself on addressing the issue in order to bring back its normal operations and confidence of its clients.
This situation can be blamed for lack of communication in software updates especially when client’s experience is affected. While Google is busy seeking to rectify the issues, many people are asking when they can expect the proper Wear OS 5.
Meanwhile, owners of the Pixel Watch are warned not to try to install the update for the time being. Google directs its users to wait for more information on the changes and advise them to contact the company if ever they need help.
Google Plans to Resume Wear OS 5 Rollout for Pixel Watches
Google has come out to state that they have plans of continuing the release of Wear OS 5 for Pixel watch and Pixel watch 2 “later this year” provided that some problems as reported by the public are sorted out. This statement adds some relief to the users who are willing to exploit the new features and enhancements which the update will offer. Although, the exact time for this release has not been set.
Still, it is an important announcement that shows that progress is being made, just for user to know that they are going to have to be patient. If there isn’t any definite date set for its continuation, then it could likely roll over to the next months. This has however caused a lot of disappointment among many Pixel Watch owners as they await the benefits that come with the Wear OS 5.
As of now, the current software is admonished to users to continue using their devices and obtain optimal experience. The dearth of the update has been informed by Google’s desire to deliver a steady experience to its customers. This is why getting rid of the glitches, currently present in the application, has to be addressed before the re-launch is done to eliminate any doubt left by the users.
While google is busy finding solutions to the aforementioned problems users should be made aware of the same through official channels. The company would be expected to make reports with a periodicity that is proportionate with the pace of the progress towards solving the existing issues.
Therefore, those who own a Pixel Watch and Pixel Watch 2 can expect future updates while waiting for the Wear OS 5 restock notice. As the situation unfolds, it is going to takes some time before Google is out of the woods; patience will be needed here.
