Japan Airlines (JAL) has said that their systems are back to normal after an intrusion test led to many flight disruptions on Thursday. In the news it was informed that same day ticket sales are back to normal and services are being resumed after some disturbances for domestic as well as international flights.
JAL Resumes Operations After Cyberattack Disruptions
The cyberattack began early in the morning, at 7:Operations at JAL and the connected systems were also affected by the cyber attack at 24 a.m. In return the company quickly addressed the problem by switching off a router that had been a source of problems throughout its network.
Because of the attack JAL stopped selling tickets for Thursday flight, which affected several passengers by a certain delay. The airline immediately set to addressing the technical issue and kept informing its customers, but certain services were still to be affected.
This decision shows that JAL is ready to respond to such threats with speed after experiencing a cybersecurity attack. The situation has been managed and the airline gave its customers a word that the flight operations were back to order and there was no anticipation for further complications.
Since the cyberattack, JAL has started to improve its defense mechanisms in the foreseeable future. The airline officials are studying their systems to make sure that such occurrences are unlikely to happen again in the future to affect passengers and flight schedules.
JAL Confirms No Data Breach or Virus Damage After Cyberattack
Japan Airlines Company Limited (JAL) has informed its clients that it did not lose any of their particulars despite an attack that interfered with its business. The airline was keen to note that, in this intrusion attempt, customer details were not compromised in the least.
However, in addressing the technical problem of the cyberattack, JAL also was careful to point out that the company has not lost anything to computer viruses. This informsations also serves to allay fears arising from probabilities of the existence of malicious software into the airlines systems during the incidence.
Having understood the goals of the attack, the airline proceeded to mitigate and halt the attack that initially targeted internal and external systems of the airline. JAL was appealing the matter in order to avoid any other mishap, in the meantime, was concentrating on managing the flight operations and ticket sales .
The experience of the cyberattack showed that JAL had good crisis management preparedness. The Targeted airline was able to keep customers informed and told them that their personal data was safe with them this helped in reducing panic amongst the effected customers.
More than that, JAL has declared that it intensifies its efforts on improving the cybersecurity of the company. It is important not have such future occurrences and to protect business’s working processes and customers’ information from various threats.
ANA Reports No Cyberattack; American Airlines Grounds Flights Due to Tech Glitch
Another big airline of Japan, ANA Holdings also affirmed that its networks remained unscathed in this cybersecurity break wherein Japan Airlines (JAL) was affected. The representative of the company said that there was no interference with the functioning, saying that no disruptions or security incidents occurred to hamper normal business and have no effect on any schedule or cancellation.
On the other hand, American Airlines was denied its Christmas Eve smooth flying when all of its flights were temporarily grounded due to a technical issue. The airline said that the network hardware problems were behind the delays that saw thousands of passengers affected on what is arguably one of the busiest travel days in a year.
This grounding which took about an hour, affected many travellers, who were left unsure of their flight timings. It took American Airlines just a few hours to fix the glitch that led to the disruption, but there were many whose holidays were affected.
Though ANA was not victimized recently by the cyber attack, technical troubles of American Airlines show the airlines’ network facility is also prone. Both incidents are indicative of the need for strong IT support for functioning of travel businesses especially in the usage season.
Since then American Airlines has provided the customers with means of contact and was able to fix the problem and ensure that there wont be further interferences. The airline also said that it is keen to ensure that such occurrences are not repeated in future by integrating new techniques that can prevent any breakdown in the system.